PRIVACY NOTICE

Effective Date: June 23, 2026
Website: www.utahhomehealth&hospice.com
Company: Utah Home Health & Hospice
Contact: 801-373-1400

Welcome to the website of Utah Home Health & Hospice (“Company,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of our website, online forms, content, resources, and related digital services, excluding any separate patient portal or third-party platform that may have its own terms.

By using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.

1. Informational Use Only

The information on this website is provided for general educational and informational purposes only. It is not intended to replace medical advice, diagnosis, treatment, care planning, hospice eligibility review, home health assessment, or consultation with a qualified healthcare professional.

Use of this website does not create a provider-patient relationship between you and Utah Home Health & Hospice.

2. Medical Emergencies

This website is not intended for emergencies or urgent medical needs. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Do not use website forms, email, chat, text messaging, or other non-emergency communication methods to request urgent medical assistance.

3. Healthcare Services

Utah Home Health & Hospice may provide information about home health, hospice, palliative care, skilled nursing, therapy, personal care, caregiver support, bereavement resources, and related services. Availability of services may depend on location, eligibility, insurance coverage, physician orders, clinical assessment, staffing, regulatory requirements, and other factors.

Nothing on this website guarantees that you or your loved one qualifies for any specific service, benefit, insurance coverage, Medicare benefit, Medicaid benefit, or care plan.

4. Referrals, Intake Forms, and Online Requests

You may be able to submit contact forms, referral forms, consultation requests, appointment requests, or other information through this website. By submitting information, you represent that the information is accurate and that you are authorized to provide it.

Submitting a form does not guarantee acceptance as a patient, immediate response, coverage approval, or the availability of any particular service.

Please do not submit sensitive medical information through general website forms unless the form is specifically intended for that purpose and you are comfortable doing so.

5. Privacy and Protected Health Information

Your use of this website may involve the collection of personal information. Our use of personal information is described in our Privacy Policy.

If you are a patient or legally authorized representative, certain health information may be protected under HIPAA and other applicable healthcare privacy laws. Our use and disclosure of protected health information is governed by our Notice of Privacy Practices, not solely by these Terms of Use.

If there is a conflict between these Terms of Use and our HIPAA Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices will control.

6. Online Tracking and Third-Party Tools

Our website may use cookies, analytics, pixels, embedded content, forms, maps, call tracking, advertising tools, or other technologies. Healthcare organizations should use these tools carefully because federal agencies have warned that online tracking technologies may create privacy and security risks when used on healthcare websites or applications.

For more information about data collection and privacy choices, please review our Privacy Policy.

7. Communication Consent

By contacting us through this website, phone, email, text message, or online form, you authorize us to respond using the contact information you provide.

You understand that standard email and text messaging may not be fully secure. Do not send highly sensitive, urgent, or confidential medical information by unsecured email or text unless you understand and accept the risks.

If you opt in to receive text messages, you may receive messages related to inquiries, scheduling, care coordination, reminders, or other service-related communications. Message and data rates may apply. You may opt out of non-essential text messages by following the instructions provided in the message or by contacting us.

8. Patient Portal or Third-Party Platforms

If we provide access to a patient portal, payment platform, scheduling tool, telehealth platform, or other third-party service, that platform may be governed by separate terms, privacy notices, and security practices.

We are not responsible for third-party websites, platforms, or services that we do not own or control.

9. Payment and Insurance Information

Any information on this website about Medicare, Medicaid, private insurance, self-pay, or other payment sources is general in nature and may change. Coverage depends on eligibility, medical necessity, physician orders, benefit rules, payer requirements, and other factors.

We do not guarantee that any service will be covered by insurance or reimbursed by any payer.

10. Website Content

All content on this website, including text, images, graphics, logos, videos, icons, service descriptions, downloads, and other materials, is owned by or licensed to Utah Home Health & Hospice unless otherwise stated.

You may view, download, or print website content for personal, non-commercial use only. You may not copy, modify, reproduce, distribute, sell, or exploit website content without our prior written permission.

11. User Submissions

If you submit information, comments, reviews, testimonials, forms, messages, or other content through this website, you agree that your submission will be accurate and lawful.

You may not submit content that is false, misleading, abusive, defamatory, obscene, discriminatory, threatening, infringing, unlawful, or otherwise inappropriate.

We may remove or decline to publish user-submitted content at our discretion.

12. Prohibited Uses

You agree not to use this website to:

• Violate any law, regulation, or third-party right.
• Submit false, fraudulent, or unauthorized information.
• Attempt to gain unauthorized access to our systems.
• Interfere with website security or functionality.
• Upload malware, viruses, or harmful code.
• Scrape, copy, or harvest website data without authorization.
• Impersonate another person or entity.
• Use the website for commercial solicitation without permission.
• Submit emergency medical requests through non-emergency channels.

13. Third-Party Links

This website may include links to third-party websites, resources, payment portals, social media pages, maps, videos, or educational materials. These links are provided for convenience only.

We do not control and are not responsible for third-party content, privacy practices, security, accuracy, or availability.

14. No Warranties

This website is provided on an “as is” and “as available” basis. We make no warranty that the website will be uninterrupted, error-free, secure, current, complete, or free of harmful components.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, fitness for a particular purpose, merchantability, and non-infringement.

15. Limitation of Liability

To the fullest extent permitted by law, Utah Home Health & Hospice and its owners, officers, employees, contractors, agents, affiliates, and licensors will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of this website.

This includes damages related to website errors, downtime, data loss, unauthorized access, reliance on website information, third-party links, or inability to access the website.

Nothing in these Terms limits liability that cannot legally be limited under applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless Utah Home Health & Hospice and its owners, officers, employees, contractors, agents, affiliates, and licensors from any claims, damages, liabilities, losses, costs, or expenses arising from your misuse of the website, violation of these Terms, violation of law, or infringement of another person’s rights.

17. Accessibility

We strive to make our website accessible and usable for all visitors. If you experience difficulty accessing any portion of the website, please contact us at:

Phone: [Insert Phone Number]
Email: [Insert Email Address]

We will make reasonable efforts to assist you.

18. Nondiscrimination

Utah Home Health & Hospice is committed to complying with applicable civil rights, healthcare, and nondiscrimination laws. Please refer to our Notice of Nondiscrimination, if available, for more information.

19. Changes to These Terms

We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you accept the revised Terms.

20. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

Any legal action related to these Terms or your use of the website will be brought in the state or federal courts located in Utah, unless applicable law requires otherwise.

21. Termination of Access

We may suspend, restrict, or terminate access to the website at any time, with or without notice, if we believe a user has violated these Terms or used the website in a way that may harm us, our patients, our systems, or others.

22. Contact Information

Questions about these Terms of Use may be directed to:

Utah Home Health & Hospice
Website: www.utahhomehealth&hospice.com
Contact: 801-373-1400